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Account & technical
Account & technical
Get help with your account, login, verification, the app, and technical issues.
What do I do if I have trouble with the ID verification process?
I tried to sign up but my email address is already in use — what do I do?
What do I do if I have trouble logging into my account?
What are QuickMD's account security requirements?
Why am I getting an address and state mismatch error during account setup?
I think someone else is accessing my account. What should I do?
Can I share a phone number?
How do I log in to my account?
How do I change my password or security settings?
What should I do if my account is compromised?
Having trouble registering?
I can't download or open the QuickMD app.
How do I fix technical issues with the app or website?
I'm having trouble with my intake form.
How do I change my name, email, or other account information?
What should I do if my account is missing information?
Why was my account put on hold?
How do I provide updated ID verification?
How do I close or deactivate my account?
I need to combine two accounts.