Skip to main content
QuickMD Help Center home page Support Center

Search

  1. Home
  2. ›
  3. Account & technical

Account & technical

Get help with your account, login, verification, the app, and technical issues.

  • What do I do if I have trouble with the ID verification process?
  • I tried to sign up but my email address is already in use — what do I do?
  • What do I do if I have trouble logging into my account?
  • What are QuickMD's account security requirements?
  • Why am I getting an address and state mismatch error during account setup?
  • I think someone else is accessing my account. What should I do?
  • Can I share a phone number?
  • How do I log in to my account?
  • How do I change my password or security settings?
  • What should I do if my account is compromised?
  • Having trouble registering?
  • I can't download or open the QuickMD app.
  • How do I fix technical issues with the app or website?
  • I'm having trouble with my intake form.
  • How do I change my name, email, or other account information?
  • What should I do if my account is missing information?
  • Why was my account put on hold?
  • How do I provide updated ID verification?
  • How do I close or deactivate my account?
  • I need to combine two accounts.

Browse categories

QuickMD

Affordable and personalized virtual care for opioid addiction, hormone therapy, weight loss, and urgent health needs.

Looking to book a visit?

Log in or Sign up

Download our app today!

LegitScript Certified
Download on the App Store Get it on Google Play

If you are experiencing a crisis or an emergency, please don't use this tool and dial 911 or go to your nearest emergency room. You may also access the free, 24-hour National Suicide Prevention Lifeline at 988.

Reach out by email Start a live chat Call us What we don't treat
About us Blog States we serve
Terms of Service Privacy Policy Refunds & Cancellations Peer Support Terms Safety information

Copyright © 2026 • QuickMD