If you believe someone else may be accessing your account without your permission, please contact Patient Support immediately so we can investigate and take the appropriate steps to secure your account.
When you reach out to us, please be ready to provide the following information to help us assist you as quickly as possible:
• The email address associated with your QuickMD account
• A description of the suspicious activity you noticed (e.g., login alerts, unrecognized appointments, or changes to your account information)
• Any relevant dates or times when you noticed the unusual activity
Our team will work to verify your identity and review your account activity. If unauthorized access is confirmed, we will take steps to secure your account and ensure your personal and medical information is protected.
In the meantime, we recommend changing your password immediately and reviewing any connected email accounts for suspicious activity as well.