How do I change my name, email, or other account information?

You can update yourself:

  • Phone number — in your account profile settings
  • Address — in your account profile (note: addresses can only be updated once every 6 months)

Contact our Patient Support Team to update:

  • Email address — handled by our team for security reasons; we may ask you to verify your identity
  • Legal name — requires supporting documentation (marriage certificate, court order, or updated government-issued ID)
  • Address — if you need to update it within the 6-month window

Upload documents through the Files section of your account or attach to your support message. Reach us via chat on the website, by calling 1 (888) 878-4256, or by emailing support@quick.md.

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