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Home delivery & orders
Home delivery & orders
Find answers about shipping, order tracking, delivery timelines, and receiving your medication.
Can I get a bridge prescription if there is a delay with my home delivery order?
What happens after I place a home delivery order?
What should I do if my delivered package arrives damaged?
What should I do if I received the wrong or missing medication in my delivery?
What should I do if my home delivery order has not arrived?
Where is my medication shipped from?
How long does delivery take?
Does my delivery require a signature?
What are my options if I'm not home to sign for delivery?
I missed the delivery of my package — what do I do?
What happens if my order is delayed or stuck in transit?
Can I request expedited delivery?
I can't wait for a replacement order — what should I do?
How do I change my shipping address?
Can I redirect my package to a new address once it ships?
Can you ship to P.O. boxes?
Can someone else sign for my delivery?
Does my package show that it contains medication?
The package arrived damaged.
Will I receive a receipt for my order?