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I missed the delivery of my package — what do I do?

  • Updated

FedEx (Honeybee Health):

  • FedEx typically retries the next business day
  • Use FedEx Delivery Manager to redirect to a pickup location or reschedule
  • FedEx: fedex.com or 1-800-463-3339

UPS (The Pharmacy Hub):

  • UPS typically retries the next business day
  • Use UPS My Choice to redirect or reschedule
  • UPS: ups.com or 1-800-742-5877

If your package is at risk of being returned, contact our Patient Support Team immediately — returned controlled substances are destroyed and cannot be resent. Chat on the website, call 1 (888) 878-4256, or email support@quick.md.

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