FedEx (Honeybee Health):
- FedEx typically retries the next business day
- Use FedEx Delivery Manager to redirect to a pickup location or reschedule
- FedEx: fedex.com or 1-800-463-3339
UPS (The Pharmacy Hub):
- UPS typically retries the next business day
- Use UPS My Choice to redirect or reschedule
- UPS: ups.com or 1-800-742-5877
If your package is at risk of being returned, contact our Patient Support Team immediately — returned controlled substances are destroyed and cannot be resent. Chat on the website, call 1 (888) 878-4256, or email support@quick.md.