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What happens if my order is delayed or stuck in transit?

  1. Check the tracking link in your shipment confirmation email.
  2. Contact the carrier directly for real-time updates — FedEx: 1-800-463-3339 | UPS: 1-800-742-5877.
  3. If you're running low on medication due to the delay, contact our Patient Support Team right away — we'll coordinate with the pharmacy to assess your options.

Suboxone patients: If you're at risk of running out, contact us immediately. A bridge prescription at a local pharmacy may be possible depending on your state's regulations.

Chat on the website, call 1 (888) 878-4256, or email support@quick.md.

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Articles on this website are meant for educational purposes only and are not intended to replace professional medical advice, diagnosis or treatment. Do not delay care because of the content on this site. If you think you are experiencing a medical emergency, please call your doctor immediately or call 911 (if within the United States). This article and its content are the intellectual property of QuickMD LLC and may not be copied or used without permission.