What happens if my order is delayed or stuck in transit?

1. Check the tracking link in your shipment confirmation email.
2. Contact the carrier directly for real-time updates — FedEx: 1-800-463-3339 | UPS: 1-800-742-5877.
3. If you're running low on medication due to the delay, contact our Patient Support Team right away — we'll coordinate with the pharmacy to assess your options.

Suboxone patients: If you're at risk of running out, contact us immediately. A bridge prescription at a local pharmacy may be possible depending on your state's regulations.

Chat on the website, call 1 (888) 878-4256, or email support@quick.md.