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ACCOUNT & TECHNICAL

  • Why am I getting an address and state mismatch error during account setup?
  • I think someone else is accessing my account. What should I do?
  • Can I share a phone number?
  • How do I log in to my account?
  • How do I change my password or security settings?
  • What should I do if my account is compromised?
  • Having trouble registering?
  • I can't download or open the QuickMD app.
  • How do I fix technical issues with the app or website?
  • I'm having trouble with my intake form.
  • How do I change my name, email, or other account information?
  • What should I do if my account is missing information?
  • Why was my account put on hold?
  • How do I provide updated ID verification?
  • How do I close or deactivate my account?
  • I need to combine two accounts.
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