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Appointments & billing
Find answers about appointments, payments, billing, refunds, and related account questions.
- What happens after my visit?
- I accidentally selected the wrong state when booking — what do I do?
- When can I schedule a QuickMD appointment?
- My clinician is no longer with QuickMD — what do I do?
- How do I make sure I receive calls from QuickMD?
- What should I do if I get disconnected during my appointment?
- Can I speak with the same clinician every visit?
- Can I book my next appointment with a different clinician?
- Are appointment times shown in my local time zone?
- Why was my appointment cancelled or rescheduled?
- What are the in‑person visit requirements for Alabama patients?
- How do I pay for my home delivery medication order?
- Why am I having trouble booking my appointment?
- How do I book an appointment?
- How do I join my virtual video appointment?
- Do I have to schedule appointments with the same clinician?
- What happens if I miss my clinician's call?
- Is there a limit to how many cards I can have on file?
- The doctor is late for my visit. What should I do?
- Can you provide a work note?
- Are phone and video appointments recorded?
- Can I do split payments?
- Do you offer payment plans?
- Can I book with a different doctor?
- How do I get started with QuickMD?
- What should I expect on my first visit?
- How do I start my scheduled visit?
- How long are QuickMD visits?
- Can I speak with the same clinician each visit?
- How do I cancel or reschedule my visit?