To join your virtual video appointment, log in to your QuickMD app or website 5 to 10 minutes before your scheduled time. The system will automatically check you in 5 minutes before your appointment and place you in a waiting room until your doctor connects.
Note: You will not receive a separate video link or meeting URL by email or text. All appointments are accessed directly through the QuickMD app or website, simply log in to your account to join your visit.
How do I join my virtual appointment?
- Log in to your QuickMD app or website 5 to 10 minutes before your scheduled appointment time.
- Make sure your camera and microphone are working before your appointment begins.
- The system will automatically check you in 5 minutes before your scheduled time.
- You will be placed in a waiting room until your doctor connects.
What if I cannot find my appointment?
- Check your confirmation email or text message for your appointment details.
- Check your spam or junk folder if you cannot find the confirmation.
- Sign in to your QuickMD account dashboard to review your upcoming appointments.
- If you still need help, contact Patient Support.
Tips for a smooth virtual appointment
- Log in a few minutes early to avoid any login issues.
- Use a stable internet connection.
- Make sure your device is charged or plugged in.
- Test your camera and microphone before your appointment starts.