To join your virtual video appointment, log in to your QuickMD app or website 5 to 10 minutes before your scheduled time. The system will automatically check you in 5 minutes before your appointment and place you in a waiting room until your doctor connects.
How do I join my virtual appointment?
- Log in to your QuickMD app or website 5 to 10 minutes before your scheduled appointment time.
- Make sure your camera and microphone are working before your appointment begins.
- The system will automatically check you in 5 minutes before your scheduled time.
- You will be placed in a waiting room until your doctor connects.
What if I cannot find my appointment?
- Check your confirmation email or text message for your appointment details.
- Check your spam or junk folder if you cannot find the confirmation.
- Sign in to your QuickMD account dashboard to review your upcoming appointments.
- If you still need help, contact Patient Support.
Tips for a smooth virtual appointment
- Log in a few minutes early to avoid any login issues.
- Use a stable internet connection.
- Make sure your device is charged or plugged in.
- Test your camera and microphone before your appointment starts.