Completed visits — where you were seen by a clinician — are non-refundable, regardless of the outcome, including if no prescription was issued. This policy applies across all service types.
If you have concerns about the quality of your care, please contact our Patient Support Team — we take all feedback seriously and will do our best to address your concern.
Chat on the website, call 1 (888) 878-4256, or email support@quick.md.
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