Search

How can I contact QuickMD Patient Support?

You can reach a QuickMD support agent through live chat, phone, or email.

Live chat

Available Sunday through Saturday, 6:00 AM to 12:00 AM Eastern / 3:00 AM to 9:00 PM Pacific.

  1. Go to the QuickMD website and open the Help, Support, or Contact Us page.
  2. Select the option to chat, submit a request, or request a callback.
  3. Provide your name, email address, and a brief description of your issue.
  4. Submit your request and wait for an agent to respond.

Phone

Call us at (888) 878-4256. Our phone support is available Sunday through Saturday, 9:00 AM to 9:00 PM Eastern / 6:00 AM to 6:00 PM Pacific.

Email

Send us a message at support@quick.md. 

What should I prepare before contacting an agent?

To help the agent assist you faster, have the following ready:

  • Your account details
  • A clear description of the issue
  • Any relevant order numbers, screenshots, or error messages
Share:

Was this article helpful?

Have more questions? Reach out via email

Disclaimer

Articles on this website are meant for educational purposes only and are not intended to replace professional medical advice, diagnosis or treatment. Do not delay care because of the content on this site. If you think you are experiencing a medical emergency, please call your doctor immediately or call 911 (if within the United States). This article and its content are the intellectual property of QuickMD LLC and may not be copied or used without permission.