The drug test kit arrived damaged.

  • Updated

We're sorry — please don't use a damaged kit, as results from a compromised kit may be considered invalid.

Email our Labs Team at labs@quick.md right away using your QuickMD account email. Include:

  • Photos of the damaged packaging
  • A brief description of the damage (broken seal, cracked cup, missing components)

We'll arrange a replacement as quickly as possible. If your upcoming visit depends on the screen, let us know and we'll do our best to accommodate your situation.

Share:

Was this article helpful?

Have more questions? Reach out via email

Disclaimer

Articles on this website are meant for educational purposes only and are not intended to replace professional medical advice, diagnosis or treatment. Do not delay care because of the content on this site. If you think you are experiencing a medical emergency, please call your doctor immediately or call 911 (if within the United States). This article and its content are the intellectual property of QuickMD LLC and may not be copied or used without permission.