We're sorry — please don't use a damaged kit, as results from a compromised kit may be considered invalid.
Email our Labs Team at labs@quick.md right away using your QuickMD account email. Include:
- Photos of the damaged packaging
- A brief description of the damage (broken seal, cracked cup, missing components)
We'll arrange a replacement as quickly as possible. If your upcoming visit depends on the screen, let us know and we'll do our best to accommodate your situation.