First, check with household members or roommates in case someone received it on your behalf, and check around your mailbox area (packages are sometimes marked delivered but placed in a mailbox or left at a different spot). If you still can't locate it, contact labs@quick.md , we can offer a one-time replacement kit at no cost. Please note only one replacement is provided; if a replacement kit is also lost or undelivered, remaining options are LabCorp, a local lab, or a self-purchased kit (all out-of-pocket).
My tracking shows my kit was delivered, but I never received it — what do I do?
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