How do I request a credit or refund?

  • Updated

Contact our Patient Support Team with your account email and visit date — we'll review your request and apply any eligible credit.

  • Credits are our default and apply automatically to your next visit.
  • Refunds are issued in limited circumstances to the original payment card. Processing takes 1–2 business days on our end, plus up to 10 banking days.

Reach us via chat on the website, by calling 1 (888) 878-4256, or by emailing support@quick.md.

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