General / About QuickMD
- Can you convey a message to my clinician for me?
- Am I guaranteed to receive a prescription after my visit?
- Can QuickMD clinicians write prescriptions for other types of equipment or medication?
- What services does QuickMD not provide?
- Does QuickMD offer a financial hardship program?
- How can I contact QuickMD Patient Support?
Appointments & billing
- I accidentally selected the wrong state when booking — what do I do?
- When can I schedule a QuickMD appointment?
- My clinician is no longer with QuickMD — what do I do?
- How do I make sure I receive calls from QuickMD?
- What should I do if I get disconnected during my appointment?
- Can I speak with the same clinician every visit?
Prescriptions & pharmacy
- My local pharmacy won't fill my prescription — what do I do?
- What does it mean when my prescription shows a refill of '1'?
- Why was my prescription cancelled?
- How do I find a pharmacy near me that will fill my Suboxone prescription?
- What does it mean if my prescription shows as 'On Hold'?
- Can I transfer my prescription to CVS or Walmart Pharmacy?
Home delivery & orders
- Can I get a bridge prescription if there is a delay with my home delivery order?
- What happens after I place a home delivery order?
- What should I do if my delivered package arrives damaged?
- What should I do if I received the wrong or missing medication in my delivery?
- What should I do if my home delivery order has not arrived?
- Where is my medication shipped from?
Addiction treatment (MAT)
- How does QuickMD's addiction treatment work?
- When should I go to the emergency room?
- What is microdosing (low-dose induction) and is it right for me?
- How can I avoid precipitated withdrawal in the future?
- Can I use opioids to relieve the withdrawal symptoms?
- Are there other medications that can help with symptoms?
Mental health
- How does QuickMD's mental health program work?
- Does QuickMD offer counseling or therapy through its mental health program?
- Does QuickMD's mental health program treat conditions beyond depression and anxiety?
- What medications can be prescribed through QuickMD's mental health program?
- Are QuickMD's mental health clinicians licensed psychiatrists?
- Does QuickMD treat all types of insomnia?
Hormone therapy (MHT)
- What does the MHT program include?
- What is menopause? What is perimenopause?
- How do I know if I need hormone therapy?
- Is menopause hormone therapy safe?
- Who should not take hormone therapy?
- What does hormone therapy do?
Account & technical
- What do I do if I have trouble with the ID verification process?
- I tried to sign up but my email address is already in use — what do I do?
- What do I do if I have trouble logging into my account?
- What are QuickMD's account security requirements?
- Why am I getting an address and state mismatch error during account setup?
- I think someone else is accessing my account. What should I do?
Drug screenings
- Which states require drug screening, and how often?
- How much does the drug test kit cost?
- Can I book my follow-up without completing my drug screen?
- Can I complete my drug screen at a local lab?
- Can my drug test kit be shipped to a different address?
- How do I complete my home urine drug test?