Our Patient Support team is available to help with booking questions, prescription issues, account management, and anything else you need assistance with. Here is how to reach us:
Channel | Details |
| Live chat | Available 24/7 on the QuickMD website at quick.md. Click the chat icon in the bottom corner of the page. |
| Phone | Call 1 (888) 878-4256. Available during business hours. Best for urgent issues or when you prefer to speak with someone directly. |
| Send a message to support@quick.md. Best for non-urgent questions or when you need to share documents or screenshots. | |
| Support ticket | Submit a request through your QuickMD account. Best for issues that require documentation or follow-up from our team. |
For medical emergencies, do not contact Patient Support. Call 911 or go to your nearest emergency room immediately. QuickMD is a scheduled telehealth platform and is not equipped to handle medical emergencies. For mental health crises, call or text 988 (Suicide and Crisis Lifeline). |
Live chat is available 24/7. Phone support is available during business hours. For non-urgent inquiries by email or support ticket, our team will respond the next business day.