Pharmacy Issues
- The pharmacy does not have my medication in stock
- I am having problems with the pharmacy (e.g. the pharmacy will not fill my prescription)
- Ozempic/Wegovy is not available at my pharmacy
- I would like my medications mailed to me instead
- The pharmacy has not received my prescription
- My insurance will not pay for the prescription and I need prior authorization for my medication.
Appointment Issues
- I cannot find an available appointment or doctor in my state. What should I do?
- How do I book an appointment?
- How do I start the visit?
- Change my appointment time and date
- The provider did not call me
- What is the date and time of my appointment?
Refunds
Doctor’s Notes Questions
Suboxone Program (TeleMAT)
- I am interested in your Suboxone MAT program. How does it work?
- What is the cost for a Suboxone MAT visit?
- In what states is the TeleMAT/Suboxone program available?
- Can I get Subutex instead of Suboxone?
- How can I order the MAT drug screen when requested?
- Can I get an early refill of Suboxone (buprenorphine)?