If the start of your scheduled appointment is more than 2 hours out, you may still change it by logging into your account. Click on the visit you would like to change and select the time or provider that better fits your schedule.
If you decide to cancel your appointment more than 2 hours before the scheduled start, a full visit credit will be applied to your account that can be used towards booking a new appointment. If you cancel your appointment less than 2 hours before the scheduled start, a partial credit may be applicable minus the $35 cancellation fee.