For video appointments please log into your account around 5-10 minutes before your appointment time. You may do so using the QuickMD app (iOS or Android) or your web browser.
Once logged in, click on ‘Visits’ at the bottom to show your upcoming visits and enter the waiting room.
If you booked a phone appointment, the provider will call you around your appointment time. Please keep your phone line open and disable any call blocking apps you may have. Please double-check that the phone number you provided us in your profile is correct (log into your account > click on the icon in the top right corner > click 'Profile'). Please note that on certain days, especially when your appointment is preceded with more complex and time-consuming consultations, our providers may run behind, in some cases around 30 minutes.