If you received a message from us that your refund request was approved and is being processed, it may take up to 10 business days for it to be posted back onto your account. This time period is entirely dependent on your bank and type of credit card.
Please note that we have no influence on how fast the funds will be credited back onto your account and we have no way to expedite this process. The timeline depends on the individual card used and your bank.
If the transaction was still pending at the time of the refund, the payment may still show up as pending for a few more days, but the charge will not be posted.
If you have waited at least 10 days and have not yet received your refund, please contact us here.